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Their usual, on the till before they've said hello: caller ID for your takeaway and more phone orders answered on a Friday

Their usual, on the till before they've said hello: caller ID for your takeaway and more phone orders answered on a Friday

6.40pm, Friday. A regular of two years rings. Your staff still ask for the name, the postcode, the house number. Meanwhile the second line rings out, and that caller opens an app instead.

A call that rings out leaves no trace. You never see the order that went elsewhere.

The regular's details are on the till as it rings

Caller ID puts the number, name and saved addresses on the GofoodPOS till, so phone orders take less time and fewer calls ring out.

  • Caller ID app
  • Saved addresses
  • Straight to the kitchen
  • Chinese dish names

Their details are on the till before you say hello

Put the Caller ID app on your shop's Android phone. When it rings, the caller's number and saved addresses pop up on the GofoodPOS till. Confirm the address, take the order, answer the next call.

Three more Friday calls is £4,212 a year

The average takeaway order is around £27 (Aqua survey). Say quicker calls mean you answer 3 more on a Friday that would have rung out. That's £81 a week, as an example.

A regular rings in the Friday rush
Before
  • Name and postcode taken down again
  • Second line rings out while you write
With GofoodPOS

£4,212a year, 3 more Friday calls (example)

  • Name and address on the till as it rings
  • Next call answered sooner

Staff know the screen on day one

A Legacy layout looks like the SambaPOS ticket screen many takeaway staff already use. Tickets print in the kitchen with Chinese dish names (orders and kitchen).

Check your old caller ID box before January

Openreach switches off the old analogue phone network on 31 January 2027. Many older till caller ID boxes read the analogue line. We'll check your setup when we install the app.

Customers who'd rather tap than ring can reorder in one tap. Running a Chinese takeaway? Here's what else the till should do.

Want your regulars popping up on the till? Start a free trial and we'll set it up with you.

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